Stakeholder dialogue

Through our business, we play an important part in society and in healthcare. Our success as a company is dependent on how we are perceived as a partner, as an employer or as an investment, for example. Constant dialogue with our stakeholders is essential for us to develop our way of working to meet our stakeholders’ expectations, and to understand potential trends and changes in our business environment.

Oriola’s stakeholders include current and potential customers (for example, pharmaceutical companies, pharmacies and grocery stores), current and potential employees, investors and analysts, suppliers and subcontractors, authorities, and media.

Examples of how we engage with our stakeholders:

• customer meetings, forums and customer satisfaction surveys
• participation in seminars and fairs to meet customers, partners and suppliers
• annual development discussions, and employee engagement surveys
• quarterly financial reporting, investor and analyst meetings, Annual General Meeting of the shareowners